USAC processes universal service fund (USF) disbursement payments according to the schedule on our disbursements page.
Please provide the following information when requesting payment status from USAC:
Steps 1-4 above are performed by the specific program that authorizes the payment. Please refer to the Contact Us section to determine the contact information for the program for information about disbursements not yet sent for Financial Operations for approval. Note that each program can provide a payment approval date, also commonly referred to as a “Sent to USAC” date. Once you have obtained this date, as well as the amount, you can contact Customer Operations by submitting a request online, or by contacting us at (888) 641-8722. Our Customer Analysts can then research the payment due to the provider.