USAC will make disbursement payments to the bank account on file for the program as indicated on the FCC Form 498. Electronic payment of universal service support payments is mandated by the Debt Collection Improvement Act of 1996, Pub. Law 104-134, 110 Stat. 1321-358. USAC is only able to pay disbursement support electronically.
Payments may be returned by the recipient’s bank or may not be transmitted if the banking information is missing, incomplete, or invalid. The service provider will be contacted to correct any incorrect or inaccurate information should a payment be rejected or not sent for reasons of bank account information. Service providers may elect to provide a different bank account on the FCC Form 498 for each program in which they participate.
High Cost and Lifeline - Carriers that receive their High Cost and Lifeline funding through the NECA pool must elect NECA as the remittance and payment contact on the FCC Form 498. Indicate both the appropriate National Exchange Carrier Association (NECA) bank and routing numbers as well as the designated remittance email. The carrier will receive the payment support via NECA.Rural Health Care - Rural Health Care payments are made in the following manner:
Schools and Libraries - Carriers will receive their Schools and Libraries disbursement payments to the bank account listed on the payment and remittance section for Schools and Libraries on the FCC Form 498. Service providers may additionally choose to have Service Provider Invoice (SPI) payments voluntarily applied to their USF contributor invoice.
USAC encourages all service providers to receive their remittance advice via electronic delivery. The address to which USAC will email the remittance statements is the email address listed on the FCC Form 498 under each program’s “Payment and Remittance” section. Carriers who elect to receive paper statements will have all remittance advice mailed via U.S. mail to the address listed for the specific program in the payment or remittance section.
To make changes to any of the program bank accounts, or to any contact or remittance information or addresses, service providers will need to revise FCC Form 498.
In accordance with the Debt Collection improvement Act, USAC may hold or net some or all of a disbursement amount to satisfy a debt. Please refer to our section on payments netted or withheld for more information.
If you would like to receive a copy of a remittance statement, simply email the request to Customer Operations with the following information included in the body of the email: