Schools and Libraries (E-Rate)

Funding Year 2017
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Latest News rss-feed

4/20/2017E-rate Productivity Center (EPC) Training Site Outage Due to System Maintenance: April 21


The E-rate Productivity Center (EPC) Training Site will be unavailable from 1:00-2:00 PM ET, Tuesday, April 21 for system maintenance. During this time, users will be unable to log in to the site. We apologize for any inconvenience.    

4/20/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: Sunday, April 23


The E-rate Productivity Center (EPC) and the EPC Training Site will be unavailable from 7:00-10:00 PM ET, Sunday, April 23 for monthly system maintenance. During this time, users will be unable to log in, or to file, certify, and search for certain forms via the EPC. We apologize for any inconvenience.

4/17/2017Special Edition News Brief - Upcoming FCC Form 471 Webinar


The 04/17/2017 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

4/14/2017News Brief Issued


The 04/14/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

4/12/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: April 13, 3:00 AM-6:00 AM ET


The E-rate Productivity Center(EPC) will be unavailable from 3:00-6:00 AM ET, Thursday, April 13 for system maintenance. During this time, users will be unable to log in to the site. We apologize for any inconvenience.

4/11/2017E-File Outage Due to System Maintenance: April 13


USAC's E-File system (including My Portal) will be unavailable for all users on Thursday, April 13, from 9:00-11:00 PM ET, for system maintenance. All online FCC forms for contributors, service providers, eligible telecommunications carriers, and health care providers will not be accessible. During this time, users will be unable to file, certify, and search for FCC Forms 460, 461, 462, 463, 465, 466, 467, 473, 481, 497, 498, 499, 555, or 690. 

NLAD and EPC will not be affected by this outage. We apologize for any inconvenience.

4/10/2017E-rate Productivity Center (EPC) Training Site Maintenance: Tuesday, April 11


The E-rate Productivity Center (EPC) Training Site will be unavailable from 8:30-10:30 PM ET, Tuesday, April 11 for system maintenance. During this time, users will be unable to log in to the site. We apologize for any inconvenience.  

4/7/2017News Brief Issued


The 04/07/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

3/31/2017News Brief Issued


The 03/31/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

3/27/2017E-rate Productivity Center (EPC) Training Site Maintenance: Thursday, March 30


The E-rate Productivity Center (EPC) Training Site will perform a scheduled maintenance from 3:00-6:00 PM ET, on Thursday, March 30. During this time, users can still log in and practice filing forms as usual. If you do experience any issues, please contact the Client Service Bureau (CSB) at (888) 203-8100.   

3/24/2017News Brief Issued


The 03/24/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

3/23/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: Sunday, March 26


The E-rate Productivity Center (EPC) and the EPC Training Site will be unavailable from 7:00-10:00 PM ET, Sunday, March 26 for monthly system maintenance. During this time, users will be unable to log in, or to file, certify, and search for certain forms via the EPC. We apologize for any inconvenience.

3/22/2017Special Edition News Brief - Webinars: E-rate Program Overview for Beginners


The 03/22/2017 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

3/17/2017News Brief Issued


The 03/17/2017 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

3/16/2017Temporary Issues with FCC Form 471 in EPC


Some applicants are reporting difficulty in filing FCC Forms 471 today. Generally these applicants have lost contact with their form and the system has not created a task for them to return and continue their work.

  • If you receive a message that your form is out of window, please contact our Client Service Bureau (CSB) at 1-888-203-8100 and provide your form number. We will contact you individually when your issue has been resolved.
  • For all other issues, we should be able to locate and restore your FCC Form 471 within 24 hours. If you are still unable to locate your form after that time, please contact our Client Service Bureau (CSB) at 1-888-203-8100.

    Please note the FCC Form 470 is not affected, and applicants can continue to file this form if they need to do so.

  • We apologize for any inconvenience.

      

    3/14/2017Today's Service Provider Webinar Canceled


    Due to inclement weather in the Washington DC area, today's service provider webinar has been canceled.

    2/27/2017Special Edition News Brief - E-rate Funding Year 2017 Window Is Now Open


    The 02/27/2017 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

    2/3/2017Special Edition News Brief - Dates of the E-rate Funding Year 2017 Application Filing Window


    The 02/03/2017 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

    12/30/2016Request EPC Training Site Login Credentials for Conducting FCC Form 486 Demonstrations


    You can now request training site login credentials for the purpose of conducting FCC Form 486 demonstrations. Please email us to request a special FCC Form 486 login for an independent school, an independent library, or one of each.