About the Schools and Libraries Program:

• Overview of the Program
• Overview of the Process
• Outreach and Training
• Site Visits
• Filing Appeals
• Understanding Audits

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• Apply Online
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• Calendar/Reminders
• Required Forms
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• Changes and Corrections
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• Program Compliance - Whistleblower Hotline
• Submitting A Complaint

Step 7: Form 471 Receipt Acknowledgement Letter

Applicants and service providers receive a Form 471 Receipt Acknowledgment Letter (RAL) to confirm receipt of a timely-certified Services Ordered and Certification Form (Form 471).

Applicants should carefully review the RAL and must notify USAC of any data entry errors by the date specified in the letter.

If data entry or ministerial and clerical errors have occurred applicants may make allowable corrections to their Form 471 without submitting a new Form 471. The applicant must make the correction(s) to the RAL Allowable Correction Section and submit the correction(s) to USAC within 15 days of the date of the RAL.

If a non-allowable correction on the Form 471 is identified, the applicant must certify a new Form 471 within the filing window.

Options for RAL Corrections
To make allowable corrections to a Form 471, mark up a copy of the Form 471 Receipt Acknowledgment Letter (RAL) and return it to USAC. Allowable corrections can be submitted to the PIA reviewer or, if PIA review has not started, to one of the following:

To email corrections, scan the appropriate pages of the RAL and email the resulting document using the Submit a Question tool from our website following these steps and the instructions on your screen:

• Click “Continue”
• Under “Topic Inquiry” choose “Other” and click “Go”
• Choose “Other” and click “Continue”
• Complete your contact information and select the “Yes” radio button

Remember to sign and date the pages of the RAL. Also, in the text of your message, include your Form 471 Application Number, your Billed Entity Name and Billed Entity Number, and your name and contact information (email, fax, and/or phone).

To fax corrections, use the following fax number:

(973) 599-6526

Remember to sign and date the pages of the RAL. Also, on the fax cover sheet, include your Form 470 Application Number, your Billed Entity Name and Billed Entity Number, and your name and contact information (email, fax, and/or phone).

To mail corrections, use the following address:

RAL Corrections
Schools and Libraries Division - Correspondence Unit
100 S. Jefferson Rd
P.O. Box 902
Whippany, NJ 07981

View a sample Form 471 Receipt Acknowledgement Letter [, 52kb].