• Applicants
  • Step 1: Determine Eligibility
  • Step 2: Develop a Technology Plan
  • Step 3: Open a Competitive Bidding Process
  • Step 4: Select a Service Provider
  • Step 5: Calculate the Discount Level
  • Step 6: Determine Your Eligible Services
  • Step 7: Submit Your Application for Program Support
  • Step 8: Undergo Application Review
  • Step 9: Receive Your Funding Decision
  • Step 10: Begin Receipt of Services
  • Step 11: Invoice USAC
• Service Providers
  • Step 1: Obtain a Service Provider Identification Number
  • Step 2: Search Applicant Requests for Service
  • Step 3: Respond to Applicant Requests
  • Step 4: Applicants Select Service Provider
  • Step 5: Assist Applicants with Application Review
  • Step 6: Receive Funding Commitment Decision Letter
  • Step 7: Begin Providing Services
  • Step 8: File Annual Certification
  • Step 9: Invoice USAC

About the Schools and Libraries Program:

• Overview of the Program
• Overview of the Process
• Outreach and Training
• Training Presentations
• Service Provider Conference Calls
• Prior Year Wave Information
• Site Visits
• Schools & Libraries News Briefs
• Site Visits
• Filing Appeals
• Understanding Audits

Schools and Libraries Tools:

• Apply Online
• Commitments
• Submit a Question
• Latest News
• Calendar/Reminders
• Required Forms
• Reference Area
• Search Tools
• Changes and Corrections
• Suspensions and Debarments
• Program Compliance - Whistleblower Hotline
• Submitting A Complaint

Expanded Outreach Mission

USAC's expanded outreach initiative was developed to see how USF- supported products and services were being used by applicants. The purpose of these visits is to:

• Solicit suggestions on ways for USAC to improve its outreach and education efforts.
• Provide USAC knowledge on how program funds are being used.
• Identify "best practices" to publicize for possible use by other program participants.
• Educate applicants regarding program rules and answer questions.
• Verify the receipt and function of invoiced products and services supported with USF Funds.

Under this initiative, USAC selects approximately 80 school and library sites for visits each month. The selection will be based on recent invoice activity. USAC will take the information gathered from the site visits into account when designing future outreach and education efforts and will explore administrative changes to make the application process run more smoothly.