• Applicants
  • Step 1: Determine Eligibility
  • Step 2: Develop a Technology Plan
  • Step 3: Open a Competitive Bidding Process
  • Step 4: Select a Service Provider
  • Step 5: Calculate the Discount Level
  • Step 6: Determine Your Eligible Services
  • Step 7: Submit Your Application for Program Support
  • Step 8: Undergo Application Review
  • Step 9: Receive Your Funding Decision
  • Step 10: Begin Receipt of Services
  • Step 11: Invoice USAC
• Service Providers
  • Step 1: Obtain a Service Provider Identification Number
  • Step 2: Search Applicant Requests for Service
  • Step 3: Respond to Applicant Requests
  • Step 4: Applicants Select Service Provider
  • Step 5: Assist Applicants with Application Review
  • Step 6: Receive Funding Commitment Decision Letter
  • Step 7: Begin Providing Services
  • Step 8: File Annual Certification
  • Step 9: Invoice USAC

About the Schools and Libraries Program:

• Overview of the Program
• Overview of the Process
• Outreach and Training
• Site Visits
• Filing Appeals
• Understanding Audits

Schools and Libraries Tools:

• Apply Online
• Commitments
• Submit a Question
• Latest News
• Calendar/Reminders
• Required Forms
• Reference Area
• Search Tools
• Changes and Corrections
• Suspensions and Debarments
• Program Compliance - Whistleblower Hotline
• Submitting A Complaint

Corrective SPIN Change

A request to correct a Service Provider Identification Number (SPIN) is a request to change a SPIN that usually does not change the actual service provider. There are three categories of SPIN corrections that the SLD will consider upon written request.

1. We made a data entry error - or you did: If a service provider or SPIN is incorrectly named or indicated in a Receipt Acknowledgment Letter or a Funding Commitment Decision Letter, the SLD will correct the SPIN upon written request and verification. This includes situations where the right company was named, but the wrong SPIN associated with that company was indicated. (PLEASE NOTE: SPIN corrections CANNOT be used in a situation where the original Funding Request Number (FRN) was denied (such as, for Telecommunications Services where the service provider was determined not to be eligible); denials have to be addressed through the Appeals process. The SLD can grant the appeal if there is evidence that an ambiguity existed about which SPIN to use.)
2. The original service provider has, in part or whole, merged with, or been acquired by, another company: If a service provider's SPIN has changed due to the merger of companies or the acquisition of one company by another, the SLD will correct the SPIN upon written request and verification. (Generally, the service provider will do this by requesting a global SPIN change. A global SPIN change may be requested only by the service provider. The procedure for requesting a global SPIN change is not addressed in this document. Questions regarding global SPIN changes should be directed to the USAC Billing, Collections and Disbursement department at (888) 641-8722. However, there may be occasions where the service provider has not requested the global SPIN change requiring the applicant to bring the situation to the SLD's attention and request a SPIN change.)
3. Other instances when the service provider indicated on the Form 471 was changed, and the applicant did not initiate the change.

Corrective SPIN changes must be postmarked or received no earlier than the date of your Receipt Acknowledgment Letter (RAL), unless you have been contacted by the SLD about this application, and no later than the last date to submit an invoice.

For guidance on an Operational SPIN change - which is a change to the actual service provider - please refer to Operational SPIN Change in the Reference Area of this web site.

How to Request a Corrective SPIN Change

You can request a SPIN correction (not substituting the actual provider of your service, but instead correctly identifying that provider) while your application is under review or after commitment has been made. PLEASE NOTE: a request to change the SPIN on a Telecommunications Services FRN to a service provider that is not eligible to provide such services will result in a denial of the request.

1. To correct a SPIN while your application is under review:

Wait until you receive your Receipt Acknowledgment Letter (RAL) confirming that your application has been entered into our data system. Photocopy the RAL.

On the FRN that requires a SPIN correction, line out the incorrect SPIN and service provider name and write the correct SPIN and service provider name next to it. Add a note identifying this as a Corrective SPIN change and which allowable correction category it falls into. The allowable correction categories are:

• A data entry correction

• A merger/acquisition correction

• A correction due to a change that was not initiated by the applicant.

If the reason for the change falls into the last category, a brief explanation should be provided of the circumstances requiring the change.

Make sure that your contact information at the beginning of the letter is correct. Our SPIN team may need to reach you in order to process your request.

Send your marked-up RAL to Data Entry Corrections within three weeks of the date on the RAL as follows:

By fax to:

(973) 599-6526

Please include a fax cover page to ATTN: Data Entry Corrections and indicate the number of pages you are faxing.

By mail or express delivery service to:

Data Entry Corrections
Schools and Libraries Division
Box 125 - Correspondence Unit
80 S. Jefferson Rd
Whippany, NJ 07981

If we receive your Corrective SPIN Change request in time, and are able to confirm that it is allowable, the correction will be reflected in your Funding Commitment Decision Letter.

2. To correct a SPIN after commitment has been made:

PLEASE NOTE: Corrective SPIN Changes CANNOT be used in a situation where the original FRN was denied (such as, for Telecommunications Services where the service provider was determined not to be eligible); denials have to be addressed through the Appeals process.

The applicant can request a Corrective SPIN Change by indicating the service provider name and SPIN indicated on the Funding Commitment Decision Letter and the correct service provider name/SPIN to be reflected on SLD records.

Corrective SPIN change requests must be in writing. You must supply the following information in your request.

1.	Submitter of request
2.	Billed Entity Number
3.	Funding Request Number (FRN)
4.	Form 471 Application Number
5.	Applicant Name
6.	Applicant Contact
7.	Applicant Phone
8.	Applicant E-mail address
9.	Original SPIN
10.	Original Service Provider
11.	Original Service Provider Contact
12.	Original Service Provider Phone
13.	Original Service Provider E-mail address
14.	New SPIN
15.	New Service Provider
16.	New Service Provider Contact
17.	New Service Provider Phone
18.	New Service Provider E-mail address
19.	Reason for change. If the change is for a reason other than a data entry error or a merger/acquisition, please give a brief explanation of the circumstances requiring the change.
20.	Has the original service provider supplied any services under this funding request? If yes, you must supply the following information. For recurring services: a. MONTHLY PRE-DISCOUNT AMOUNT for original service provider Do not provide the total pre-discount amount for the funding year or the total funding commitment. Only provide the monthly amount. b. MONTHLY PRE-DISCOUNT AMOUNT for new service provider Neither a. nor b. may be greater the Item 23c on Form 471. c. EFFECTIVE DATE OF CHANGE The date must be expressed as the first day of the month (e.g., October 1, 2003 not October 20, 2003 d. LAST DAY OF SERVICE for new service provider   For non-recurring services: a. ONE-TIME PRE-DISCOUNT AMOUNT for original service provider Do not provide the total pre-discount amount for the funding year or the total funding commitment. Only provide the monthly amount. b. ONE-TIME PRE-DISCOUNT AMOUNT for new service provider The sum of a. and b. may be greater the Item 23h on Form 471. c. EFFECTIVE DATE OF CHANGE The date must be expressed as the first day of the month (e.g., October 1, 2003 not October 20, 2003. d. LAST DAY OF SERVICE for new service provider

 

The request may be sent by regular mail, fax, or e-mail.

Regular Mail
The letter should be labeled "Corrective SPIN Change" and sent to:

Corrective SPIN Change
Schools and Libraries Division
Box 125 - Correspondence Unit
80 S. Jefferson Rd
Whippany, NJ 07981

Fax
Please include a fax cover page to ATTN: Corrective SPIN Change and indicate the number of pages you are faxing. The Fax Number is (973) 599-6526.

E-mail
The subject line of the e-mail should include the words "Corrective SPIN Change." Send via e-mail.