Schools and Libraries

Agenda for February 6, 2008

Service Provider Conference Call Agenda 3:00 PM EST

New Call in number: (888) 453-8320
Pass code: 1390177#

IF YOUR SYSTEM PLAYS MUSIC OR ADVERTISEMENTS WHEN YOU PUT A CALL ON HOLD, PLEASE DO NOT PUT THE CONFERENCE CALL ON HOLD. ALSO, IF YOU HAVE CALL WAITING, PLEASE CHECK TO BE SURE THE FIRST CALL IS NOT LEFT WITH MUSIC OR ADVERTISING. The conference operator will disconnect you if you put the conference call on hold and your system plays music or advertisements.

PLEASE USE YOUR MUTE BUTTON IF YOU ARE NOT ASKING A QUESTION. If you don't have a mute button, you can hit *6 to mute your telephone.

A.

Funding Commitments for FY2007

B.

FY2008 Window Close Activities

C.

New Automated Search of Commitments Tool

D.

Update on Service Provider Training

E.

Invoicing Update

F.

Other

G.

General Questions Received by E-mail

1. We currently do not receive an email letting us know that there are BEARS awaiting certification. How do we get this notification?

2. We currently have a number of "old" Bears sitting out online awaiting certification that should really be deleted. Most have also been submitted via paper and approved via paper, so in order not to duplicate we have just been waiting for them to age off the online system. There are a number of them out there so in order not be get confused we are wondering if there is a way to get these deleted?

3. How can an applicant tell if a service provider has filed a "global service substitution"? Often the manufacturer of the equipment does not sell directly to the public, only through resellers who would have no idea when and if the manufacturer filed a service substitution for discontinued models. Does the SLD maintain a list of approved "to and from" global service substitutions?

4. Several potential customers have insisted in their RFP response that we include a clause/addendum to the proposed contract that they can be released from the contract if their funding is cut dramatically or is denied altogether. They say that the FCC (and by extension USAC) allows them this release clause and it is an FCC mandate. I have been unable to find any such statement in the USAC website in the applicant directions. Am I missing something?

5. Several potential customers have insisted that the effective contract date must be 07/01/YYYY for single year and multi-year contracts. In one instance the actual contract date would have been several weeks after 07/01 but the potential customer is requesting that should they receive a funding commitment, that they would be locked into the pricing starting with the 07/01 invoice even if the date on the contract is after 07/01. Is it correct that contracts must have an effective start date of 07/01?

REMINDER: Please send your questions for the next Service Provider Conference Call using the Submit a Question link on the web site by 5:00 p.m. EST on Friday, February 29, 2008.

Choose "Service Provider Conference Call" from the Topic Inquiry and then choose "I would like to submit a question for the call" so that your question is routed correctly.

If your question is related to Invoicing, choose "Service Provider Conference Call" and "I have a program question pertaining to invoicing" so that your question is routed directly to our Invoicing Team.

Also, please watch the USAC WEBSITE for program updates.


Last modified on 2/22/2008