Schools and Libraries
About the Schools and Libraries Program:
- Overview of the Program
- Overview of the Process
- Outreach and Training
- Site Visits
- Filing Appeals
- Understanding Audits
Schools and Libraries Tools:
Agenda for November 14, 2007
Service Provider Conference Call Agenda 3:00 PM EDT
New Call in number: (888) 453-8320
Pass code: 1390177#
IF YOUR SYSTEM PLAYS MUSIC OR ADVERTISEMENTS WHEN YOU PUT A CALL ON HOLD, PLEASE DO NOT PUT THE CONFERENCE CALL ON HOLD. ALSO, IF YOU HAVE CALL WAITING, PLEASE CHECK TO BE SURE THE FIRST CALL IS NOT LEFT WITH MUSIC OR ADVERTISING. The conference operator will disconnect you if you put the conference call on hold and your system plays music or advertisements.
PLEASE USE YOUR MUTE BUTTON IF YOU ARE NOT ASKING A QUESTION. If you don't have a mute button, you can hit *6 to mute your telephone.
A. |
Funding Commitments for FY2007 |
B. |
FY2008 Window Opening and Form 470 Download Tool |
C. |
FY2008 Form 471 Receipt Acknowledgment Letters |
D. |
Service Provider Training (Spring 2008) |
E. |
Invoicing Update |
F. |
Other |
G . |
General Questions Received by E-mail 1. When will the conference call minutes (on the SLD site) be updated? The last update was from the March 2007 call. 2. A service provider requires an applicant to complete a "service order form" before beginning an e-rate eligible service. This form asks the applicant to confirm the installation date (and perhaps the type of service). Only the applicant is required to sign this form. The service provider requires only this document to begin service. There are no other documents involved in ordering the service. Should the applicant list this service as a "month-to-month" service or a "contracted" service on the 471 form? ? 3. We have not been receiving automated emails telling us that we have BEAR forms to certify online. When I called the SLD this morning they said that there are no automatic emails. Only after certifiying a BEAR form will we receive an email. Is this correct? It is different than what we were told at the USAC training. 4. How can a service provider cancel a BEAR form that has the wrong amount on it? We have one that has been online for over a month and communicated to the applicant that the amount was wrong. However, it is still in the system to be certified. How can we get this removed from the system? 5. The deadline for FY2006 BEARs and most FY2007 486s passed on October 29. Weren't the applicants supposed to get reminder letters about the deadline? With the letters, weren't they given a 20 day "grace" period? Our company called hundreds of applicants to remind them and no one had received a letter or reminder e-mail. Also, in your 10-26 News Brief (which are GREAT), you mentioned "If you miss the deadline, you will have to take additional steps to successfully file these forms"; what steps do you recommend? File an Invoice Deadline Extension on the "Submit a Question" and attach your BEAR? Or wait until you get an approval and then file BEAR? If the applicant filed the extension after October 29, will it be approved? Thanks. 6. When does an applicant have to have a service provider signature before filing a 471? I read the wording below to indicate that a vendor signature is never needed before filing the 471. We are specifically concerned about our state telecommunications contract "CalNet 2 which need a state and a vendor signature in addition to the applicant signature" If all of these signatures are required, can they be obtained before the certification but after the submittal as the wording below seems to indicate. The wording "in place" needs to be clarified if I am incorrect. Except for services to be delivered under non-contracted tariffed or month-to-month arrangements, FCC rules require that an applicant sign a contract with the service provider before signing and submitting a completed (certified) Services Ordered and Certification Form (Form 471). Applicants must be able to demonstrate that they had a signed and dated contract in place at the time they certified the Form 471. The service provider signature and date is not a program requirement. Applicants must also comply with state and/or local contract law. |
REMINDER: Please send your questions for the next Service Provider Conference Call using the Submit a Question link on the web site by 5:00 p.m. EDT on Friday, December 7, 2007.
Choose "Service Provider Conference Call" from the Topic Inquiry and then choose "I would like to submit a question for the call" so that your question is routed correctly.
If your question is related to Invoicing, choose "Service Provider Conference Call" and "I have a program question pertaining to invoicing" so that your question is routed directly to our Invoicing Team.
Also, please watch the USAC WEBSITE for program updates.
