Schools and Libraries

Agenda for November 8, 2006

Service Provider Conference Call Agenda 3:00 PM EDT

Call in number: (847) 413-2931
Pass code: 1390177#

IF YOUR SYSTEM PLAYS MUSIC OR ADVERTISEMENTS WHEN YOU PUT A CALL ON HOLD, PLEASE DO NOT PUT THE CONFERENCE CALL ON HOLD. ALSO, IF YOU HAVE CALL WAITING, PLEASE CHECK TO BE SURE THE FIRST CALL IS NOT LEFT WITH MUSIC OR ADVERTISING PLAYING. The conference operator will disconnect you if you put the conference call on hold and your system plays music or advertisements.

PLEASE USE YOUR MUTE BUTTON IF YOU ARE NOT ASKING A QUESTION.
If you don't have a mute button, you can hit *6 to mute your telephone.

A.

Funding Commitments for FY2006 and FY2005

B.

FY2007 Window

C.

Update on FY2007 Eligible Services List

D.

Update on Planning for Service Provider Training

E.

Two-in-Five Tool Update

F.

Invoicing Update / Online BEAR Update

G.

Other

H .

General Questions Received by E-mail
1. Please clarify some confusion surrounding contracts and tariffed items....We have received conflicting info between site, SP training and other inquiries...
For tariffed items, if the service is a multiple year order (ie. - 3 year PRI which for time committment usually receives a reduced monthly rate), - is a contract required?  The general understanding that was for anything other than month to month a contract (per SLD guidelines) IS REQUIRED.  Could you please clarify?
2.   We have two 2006 schools that were recently put in the category “Held for Policy Guidance”. We can’t offer any optimism about this situation as we have a 2004 applicant that has been sitting in that pile for over two years. Whenever this latter school has asked what the problem is it’s basically been told that no information is available – or it’s none of its business.  Two questions:
            2.1. Shouldn’t there be some statute of limitations on remaining in limbo forever? Some schools have applications that fall into black holes and no information is ever forthcoming.
           2.2. If a school is reapplying, wouldn’t it be helpful for them to know where they’re making an error, in advance of a new application? 
3.   A school is approved for Dell (Windows) equipment. It puts in a request to change to the equivalent Apple equipment and is approved. Then they realize they should go with Dell. Do they have to apply for another change or will the first approval stand?

 

REMINDER: Please send your questions for the next Service Provider Conference Call using the Submit a Question link on the web site by 5:00 pm EDT on Friday, November 3, 2006.

Choose "Service Provider Conference Call" from the Topic Inquiry and then choose "I would like to submit a question for the call" so that your question is routed correctly.

If your question is related to Invoicing, choose "Service Provider Conference Call" and "I have a program question pertaining to invoicing" so that your question is routed directly to our Invoicing Team.

Also, please watch the USAC WEBSITE for program updates.

 


Last modified on 2/21/2008