Agenda For June 2, 2004
Service Provider Call
A. |
FUNDING COMMITMENTS
A reminder that service providers can view funding commitments online.
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B. |
ELIGIBLE PRODUCTS
DATABASE PILOT PROGRAM UPDATE
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C. |
INVOICING UPDATE |
| D. |
SERVICE PROVIDER TRAINING UPDATE |
E. |
SUBMIT A QUESTION ONLINE |
F. |
RENEGOTIATION OR COST ALLOCATION OF CONTRACTS
THAT CONTAIN MORE THAN BASIC MAINTENANCE |
| G. |
MISCELLANEOUS UPDATES TO THE WEBSITE |
| H. |
EARLY FILERS OF FCC FORM 470 FOR FY2005 |
| I. |
OTHER |
J. |
GENERAL QUESTIONS AND ANSWERS RECEIVED BY
E-MAIL
| Q. |
I have heard that the SLD is considering requiring applicants
to submit one Funding Request for each contract they have with
their provider. Please advise if SLD is considering this, and if
so, will SLD discuss the ramifications and expectations of this
requirement with those who will be affected by this change prior
to making it effective? Stephanie Beavers, Verizon
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| Q. |
A school has submitted a Form 472 where part of the reimbursement
amount pertains to a former Service Provider. How should the applicant
apply for reimbursement for the portion that pertains to the former
Service Provider as well as the new Service Provider? Tammy Smith,
Cingular |
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| Q. |
We have consistently experienced delays of more than 90 days
between our e-invoice and receiving the $$ in our account. What
steps can we take to shorten those delays? Richard Senturia, Central
Business Communications
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| Q. |
Is there any chance that the list could be expanded to include
email/Web hosting products? There are a lot of ASPs out there whose
products may be partially or totally eligible, but do not know the
eligibility of their products, and have no way to find it out until
an applicant submits an application. Dan Riordan, On-Tech |
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| Q. |
I understand that schools and libraries are allowed to post 470's
for funding year 2005, because of long procurement procedures put
in place by the individual states. Is there a way to search those
470's without going through all of the 2004 470 postings? Nicholas
Gatto, Achieve telecom Network |
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| Q. |
Some of the service providers have recently experienced 474 applications
being refused for payment due to a non-recurring cap limit being
exceeded. Would it be possible for USAC to state in writing their
policy regarding administering cap limits by separate recurring and
non-recurring categories? We are reluctant to discontinue the manual
processes we have put in place to track the limits separately by
FRN without some kind of written policy statement from USAC. Thank
you. Pam Brenner, Qwest |
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| Q. |
I've recently received two request from USAC to provide check payment
copies (front and back) for two applicants during the 2003-2004 funding
year - FRN xxx and FRN xxx - I've have no problems providing a customers
account payment history from our billing system. I think is a great
audit point for the program, but my larger concern is why USAC is
requesting check copies from the service provider, this is not information
that is readily available, and I don't understand why the payment
history from their account isn't acceptable. The payment history
give all the detail regarding the payment, payment type, check or
credit card, date, $ amount etc. This will take a tremendous amount
of coordination with customers. We have a hard enough time trying
to coordinate their discount type, let alone retrieve check payment
copies. Christina Halley, Nextel |
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| Q. |
Why would a school receive a "Resource Deficiency Advisory" Letter?
Bonnie Overweg, Dakota Academic |
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| Q. |
Will the Funding Year 2003 basic maintenance contract changes
and cost allocations resulting from the FCC Third Report & Order
be put on the "fast
track" for review to be done before Funding Year 2004 applications?
Tony Wening, IBM
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REMINDER: PLEASE E-MAIL YOUR QUESTIONS FOR THE SERVICE PROVIDER CALL TO
THE CUSTOMER
SERVICE BUREAU BY COB ON FRIDAY JUNE 25, 2004. PLEASE
REMEMBER TO WRITE, "QUESTION FOR SERVICE PROVIDER CALL" IN THE SUBJECT LINE
SO THAT YOUR QUESTION IS ROUTED CORRECTLY. ALSO, PLEASE WATCH THE SLD
WEBSITE FOR ANY PROGRAM UPDATES.
Content Last Modified: June 2, 2004
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