Minutes for April 7, 2004 Service Provider Call
| A. |
FUNDING COMMITMENTS
A reminder that service providers can view
funding commitments online.
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| B. |
ONLINE INTERNAL CONNECTIONS DATABASE
A status report was provided for the pilot program mandated by the FCC
for an online Internal Connections database of E-rate eligible products.
The SLD has completed preliminary planning and is now involved in active
program development. This includes software development, consideration
of the review process SLD will use when products entries are submitted
to us, and communication activities such as upcoming information to be
posted on the SLD web site.
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| C. |
INVOICING ISSUES
a. Invoice line items processed during March totaled
were over 34,200. The dollars paid out was over $88,859,000. 86% of the
lines processed were processed within 30 days and 83% were within 7 days.
b. Due to recent deadlines many invoices have been received.
In January the SLD Committee approved an increase in the invoice review
staffing and these positions have been filled. Training is ongoing and
full function of those staff positions should begin to be seen in the
time to approve payments.
c. The FCC Second Report and Order permits the application
to choose the method of invoicing. Applicants may select discounts and
it is felt that a group meeting should be arranged to assist service providers
in this process. A call will be arranged by SLD, not to direct but rather
to facilitate a discussion. Service providers who have been successful
in providing discounts within their billing systems are encouraged to
participate. Service providers with issues are encouraged to submit a
list of topics to discuss through the “Submit a Question”
feature found on the sl.universalservice.org web page.
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| D. |
WEBEX RECORDINGS AVAILABLE
WebEx recordings have been recorded and are available at universalservice.webex.com
under the link “Attend a Session” by clicking on “Recorded
Sessions. The sessions are available to applicants and service providers.
The topics are as follows: Appeals, Program Compliance, E-rate Overview
for Beginners, E-rate Overview, Audits, SLD Website Navigation, DRT Tool,
Contracts, Forms & Letters, Item 21, Program Update, and SLD Eligible
Services.
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| E. |
GENERAL QUESTIONS AND ANSWERS RECEIVED BY E-MAIL
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None Received |
REMINDER: PLEASE E-MAIL YOUR QUESTIONS FOR THE SERVICE PROVIDER
CALL TO THE CUSTOMER SERVICE
BUREAU BY COB ON FRIDAY APRIL 30, 2004. PLEASE REMEMBER TO WRITE, “QUESTION
FOR SERVICE PROVIDER CALL” IN THE SUBJECT LINE SO THAT YOUR QUESTION IS
ROUTED CORRECTLY. ALSO, PLEASE WATCH THE SLD
WEBSITE FOR ANY PROGRAM UPDATES.
Content Last Modified: April 8, 2004
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