[Click here to access Conference Call Minutes]

Agenda for the Conference Call Scheduled for
Wednesday, January 29, 2003 at 1pm ET.

Remember: For Service Provider inquiries, please email serviceprovider@universalservice.org

The call in number is: (847) 413-2931
Pass code: 1390177#

IF YOU HAVE MUSIC ON HOLD, PLEASE DO NOT PUT THE CONFERENCE CALL ON HOLD. ALSO IF YOU HAVE CALL WAITING, PLEASE CHECK TO BE SURE THE FIRST CALL IS NOT LEFT WITH MUSIC AND ADVERTISING.

Agenda

1. Introduction of New Director of Service Provider Support
2. Form 471 Deadline for FY 2003 - February 6, 2003
3. Invoice Deadline Extension Requests
4. SP Certifications (Form 473) to be Required for BEARs (Forms 472)
5. SLD Performance Goals for Processing Forms
6. Questions and Answers
   

Conference Call Etiquette

(1) Please use your mute button if you are not asking a question on the call; with the large number of call-ins this should cut down on the background interference noise.
(2) If you don't have a mute button, hit *6 which acts as a mute.
(3) Please be sure to mute your phone in one of the above ways if you are using a cell phone.
(4) If you have music on hold, please do NOT put the conference call on hold.
(5) Please be courteous to others on the phone; try to listen to questions as they may be relevant to you at some point.
(6) Please avoid side conversations, which can be picked up by your phone's microphone.
(7) Please let John know if you have trouble with the connection, so he can try to reach the operator.

Thanks again for all you do to make the E-rate available!