Lifeline

Latest News rss-feed

1/17/2018Lifeline Claims System (LCS) Pre-Production Release Version 0.6.0


LCS version 0.6.0 was released into the NLAD Pre-production environment today, January 17.  

In this release, the features below were included:  

PDF link that shows filing support details for all SAC(s) with status types, "Ready to Certify" and "Certified"

  • Applicable to both NLAD states and NLAD opt-out state' filings for original and revisions 
  • PDF document is accessible from the "Support Summary" page and "Certify Claim" tab 

LCS users that have both NLAD and NLAD opt-out states' SACs will need to submit original filings and revisions for each data set in LCS.  

Please refer to the instructions in the Lifeline Claims System for guidance on how to use the NLAD opt-out state filing features.  

How to Log In to the Lifeline Claims System

LCS users will log in through the NLAD Pre-production environment to access the Lifeline Claims System. The LCS landing page will differ depending on a user's E-File entitlements. 

Please see the related bulletin sent on Jan. 18 to view a chart of the E-File entitlements and accompanying landing page.  

Questions about LCS?    

If you have any questions about this system, please contact us at Form497@usac.org.  

 

1/17/2018Lifeline Program Newsletter - January 2018


The January 2018 issue of Lifeline Program News is now available. Sign up to receive the newsletter by email in the Subscription Center.

1/11/2018FCC Releases Public Notice: Guidance on the Lifeline Reimbursement Payments Based on NLAD Data


On January 10, 2018, the FCC released Public Notice DA 18-30, providing guidance on the Lifeline reimbursement payment process based on National Lifeline Accountability Database (NLAD) data.

The Public Notices describes the process for making reimbursement claims for the January 2018 data month (and going forward) using the new Lifeline Claims System (log in using USAC's E-File system). 

1/4/2018Possible NLAD Outage - Friday, January 5


Possible NLAD Outage on Friday

The National Accountability Lifeline Database (NLAD) may be temporarily unavailable for 2-3 minutes tomorrow, January 5 between 8 to 8:30 p.m. ET due to system maintenance.

Both the pre-production and production environments could be affected.

Questions about NLAD?  

If you have any questions, contact us at NLADSupport@usac.org or (877) 524-1325.

  

12/21/2017Lifeline Program Newsletter - December 2017


The December 2017 issue of Lifeline Program News is now available. Sign up to receive the newsletter by email in the Subscription Center.

12/14/2017Lifeline Claims System (LCS) Pre-Production Release Version 0.4.0


LCS version 0.4.0 has been released into the NLAD Pre-production environment today, December 14.

In this release, the features below were included:

1. Complete LCS "File Original Claim" functionality for NLAD Opt-Out States - (Applicable to 497 Office and 497 User)  

  • Download Claims Input Template
  • Upload a Subscriber Data file
  • Download a detailed summary report
  • Ability to set original filings as "Ready to Certify" for the 497 Officer to certify 

2. "Certify Claim" functionality for NLAD Opt-Out States - (Applicable to 497 Officer)

  • Ability to certify original filings

LCS users that have both NLAD and NLAD opt-out state SACs will need to submit original filings for each data set in the LCS.

Please refer to the instructions available in the Lifeline Claims System for guidance on how to use the new NLAD opt-out state filing features.

How to Log In to the Lifeline Claims System  

LCS users will log in through the NLAD Pre-production environment to access the Lifeline Claims System. The LCS landing page will differ depending on a user's E-File entitlements.

Please see the related bulletin sent on Dec. 14 to view a chart of the E-File entitlements and accompanying landing page. 

Questions about LCS?

If you have any questions about this system, please contact us at Form497@usac.org.  

 

12/1/2017National Verifier Soft Launch Postponed


USAC is strongly committed to the success of the Lifeline National Verifier. This is a complex project and it is important to get it right.

The National Verifier system is subject to compliance with Federal Information Security Management Act (FISMA). To allow time to complete all FISMA requirements, the FCC has announced that the National Verifier’s soft launch will be postponed to early 2018, per the Public Notice issued by the Federal Communications Commission (FCC). 

USAC will host a webinar on Monday, December 4 at 1 PM ET to discuss the National Verifier launch timeline and answer questions. Register Here.

12/1/2017FCC Releases Fourth Report and Order: Bridging the Digital Divide for Low-Income Consumers


On December 1, 2017, the FCC released Bridging the Digital Divide for Low-Income Consumers, the Lifeline Program's Fourth Report and Order.

11/20/2017Lifeline Claims System (LCS) Pre-Production Release Version 0.3.0


LCS version 0.3.0 has been released into the NLAD Pre-production environment today, November 20, 2017.    

The features below were included in this LCS Pre-production release:    

Complete LCS Filing Functionality for NLAD states  

1. "File Original Claim" and "Revise Claim functionality - Applicable to 497 Officer and 497 User   

  • Download Claims Input Template  
  • Upload a Subscriber Data file  
  • Download a detailed summary report  
  • Ability to set filings as "ready to certify" for the 497 Officer to certify     

2. Certify Original Claim functionality - Applicable to 497 Officer  

  • Ability to certify original and revised filings    

3. Reason Code list - For all unclaimed subscribers (where Rate = $0), ETCs must provide a reason code (chart is in the bulletin sent out on Nov. 20) 

Please refer to the instructions available in the Lifeline Claims System for guidance on how to use the new system features.

How to Login to the Lifeline Claims System  

LCS users will log in through the NLAD Pre-production environment to access the Lifeline Claims System. The LCS landing page will differ depending on a user's E-File entitlements.    

Please see the related bulletin sent on Nov. 20 to view a chart of the E-File entitlements and accompanying landing page.    

Questions about LCS?  

If you have any questions about this system, please contact us at Form497@usac.org.

 

11/17/2017Lifeline Program Newsletter - November 2017


The November 2017 issue of Lifeline Program News is now available. Sign up to receive the newsletter via email in the Subscription Center.

10/27/2017FCC Announces Proposed Lifeline Order, NPRM, and NOI


On October 26, 2017, the FCC announced "Bridging the Digital Divide for Low-Income Consumers," its proposed Fourth Report and Order, Order on Reconsideration, and Memorandum Opinion and Order, a Notice of Proposed Rulemaking (NPRM), and Notice of Inquiry (NOI) for the Lifeline Program.

10/19/2017Lifeline Claims System (LCS) Pre-Production Release Version 0.2.0


LCS version 0.2.0 has been released into the NLAD Pre-production environment today, October 19, 2017.

The features below were included in this LCS Pre-production release:

LCS Filing Management

1. Complete "File Original Claim" functionality - applicable to 497 Officer and 497 User 

  • Download Claims Input Template
  • Upload a Subscriber Data file
  • Download a detailed summary report
  • Ability to set filings as "ready to certify" for the 497 Officer to certify 

2. Certify Original Claim functionality - applicable to 497 Officer

  • Ability to certify filings

3. Added Status Filter Option on Data Tables

4. Added Detailed View of Payment Information for select filings

Please refer to the instructions available in the Lifeline Claims System for guidance on how to use the new system features. 

How to Login to the Lifeline Claims System

LCS users will log in through the NLAD Pre-production environment to access the Lifeline Claims System. The LCS landing page will differ depending on a user's E-File entitlements. 

Please see the related bulletin sent on Oct. 19 to view a chart of the E-File entitlements and accompanying landing page.

Questions about LCS?

If you have any questions about this system, please contact us at Form497@usac.org.

 

10/13/2017Lifeline Program Newsletter - October 2017


The October 2017 issue of Lifeline Program News is now available. Sign up to receive the newsletter via email in the Subscription Center.

10/9/2017FCC Releases Hurricane Relief Order


On October 6, 2017, the Federal Communications Commission (FCC) issued an order to assist Universal Service Fund (USF) participants who have been affected by Hurricanes Harvey, Irma and Maria.

The order waives certain rules and deadlines for E-rate, Rural Health Care (RHC), and Lifeline and USF contributors located in affected areas.

You can find more information here

9/27/2017New Lifeline Claims System Available in Pre-Production


Starting with the January 2018 data month, all service providers must use a new process to file for Lifeline reimbursement called the Lifeline Claims Systems (LCS).

The LCS is now available for testing and training in the NLAD Pre-production environment.  

In this new system, service providers will download a report of subscribers eligible for reimbursement from NLAD, add the dollar amount claimed for each subscriber (or reason subscriber is not being claimed), and certify/submit the report.

Log in to preview the new system, and please send any questions or comments to Form497@usac.org