Payments towards USF invoices must be made in a timely manner to avoid delinquency actions such as late fees. In cases where a contributing company believes that it has been invoiced in error, please contact USAC’s Customer Operations at (888) 641-8722.
To request a copy of your invoice, email Customer Operations with the following information included in the body of the email:
Please note that if your name is not listed on the current FCC Form 499-Q, FCC Form 499-A, or current invoice, USAC cannot provide you with a copy of an invoice. If you are listed on one of these forms, and you include the above information, you should receive a copy of your invoice via email within 24-48 hours of the time the request was received by USAC.In the remainder of this section you can find information on annual true ups, invoice and billing procedures, and credit balance refunds. You can also view a Sample Invoice.