USAC Fast Facts
Below is a selection of facts and figures that illustrate some of the operations and responsibilities that USAC carries out as administrator of universal service collections and disbursements.
2012 USAC Expenses
| USAC Administrative Expenses |
2012 Disbursements
$8,710,234,000 |
Administrative Expenses
$110,774,000 |
Administrative Expense Rate
1.27% |
2012 Contributions
| Contributors |
| 3,111 contributors at year-end |
60,160 invoices processed |
2012 Universal Service Programs
| High Cost |
Disbursements
$4.15 billion |
105 million lines supported |
| 1,909 eligible telecommunications carriers |
18,002 payments |
|
|
| Lifeline |
Disbursements
$2.19 billion |
17.0 million lines supported |
| 2,009 eligible telecommunications carriers |
16,838 payments |
|
| Rural Health Care |
Disbursements
$106 million |
3,516 health care providers supported |
| 529 service providers (telecommunications and Internet access) |
957 payments |
|
|
| Schools and Libraries |
Disbursements
$2.22 billion |
36,004 applications funded |
4,169 service and equipment providers |
47,245 payments |
|
Service Quality Reports
The Service Quality Report consists of information USAC gathers every month about complaints received about USAC, complaints received about other parties involved with universal service, total inquiries received, and the time it takes USAC to respond to and resolve complaints.